By Marc-Peter Pijper and originally published on corporate-rebels.com
Yesterday, I caught my son sneaking a cookie, lovingly baked by his twin sisters, from the jar just before dinner. As a parent, I had a choice to make: Wait until the end of the year to address his behavior or offer immediate feedback and guidance.
Now let’s be honest, of course I provided direct feedback because it’s what really makes a difference and simply creates the most impact. While resolving this parenting dilemma is a no-brainer, the traditional annual performance review in the workplace seems to create a much harder choice.
All complex systems, from nature to cities, from your own household to your workplace, thrive on feedback. The real question is: What kind of feedback do we need?[…]