By: The Posts Author | Posted on: 1 Jul 20
“Brian Kalma, one of the Zappos employees who came up with the idea for the revamped customer service line, said the company’s use of Holacracy, a self-management system in which there are no managers and employees define their own jobs, had helped to create an environment where the idea could come to life.”Retail therapy: Zappos offers to listen to pandemic worriesbuff.lyCustomer service representatives, even on the best of days, typically field a lot of complaints — missing deliveries, unsatisfied customers and other gripes. But these days, with people grappling with financial insecurity, separation from their friends and family, and uncertainty,
“Brian Kalma, one of the Zappos employees who came up with the idea for the revamped customer service line, said the company’s use of Holacracy, a self-management system in which there are no managers and employees define their own jobs, had helped to create an environment where the idea could come to life.”Retail therapy: Zappos offers to listen to pandemic
By: The Posts Author | Posted on: 1 Jul 20
“Empathy is important not only to the company’s culture, but to its product: Slack works well as an internal messaging system because it strives to understand the wide variety of ways people communicate, and how everyone has their own preferences and needs in a communication platform.”How Slack Built A People First Company Culturebuff.lyIf you work at a tech company, you probably use Slack.
“Empathy is important not only to the company’s culture, but to its product: Slack works well as an internal messaging system because it strives to understand the wide variety of ways people communicate, and how everyone has their own preferences and needs in a communication platform.”How Slack Built A People First Company Culturebuff.lyIf you work at a tech company, you
By: The Posts Author | Posted on: 1 Jul 20
Can you use your company’s purpose as a guidepost for organizational evolution?Purpose-Driven Companies Evolve Faster Than Othersbuff.lyPurpose does more than make a brand more unique. It can be a conscious expression of how an organization intends to evolve and transform itself.
Can you use your company’s purpose as a guidepost for organizational evolution?Purpose-Driven Companies Evolve Faster Than Othersbuff.lyPurpose does more than make a brand more unique. It can be a conscious expression of how an organization intends to evolve and transform itself.
By: The Posts Author | Posted on: 1 Jul 20
We’ve never had a physical company office. Slack and GlassFrog are the apps we rely on to support asynchronous communication. What tools do you use to stay in touch?
We’ve never had a physical company office. Slack and GlassFrog are the apps we rely on to support asynchronous communication. What tools do you use to stay in touch?
By: The Posts Author | Posted on: 1 Jul 20
If you want to soothe stress and keep your mind clear so you can focus on doing meaningful work, you need a way to handle your to do list. GTD is our favorite methodology and aspects of it are baked in to Holacracy practice.A Beginner’s Guide to Getting Things Done® | Zenkitbuff.lyGetting things done is a task management system that helps you clarify what needs to be done, and when. Learn the GTD basics here.
If you want to soothe stress and keep your mind clear so you can focus on doing meaningful work, you need a way to handle your to do list. GTD is our favorite methodology and aspects of it are baked in to Holacracy practice.A Beginner’s Guide to Getting Things Done® | Zenkitbuff.lyGetting things done is a task management system that
By: The Posts Author | Posted on: 1 Jul 20
If a company is self-managed, does that mean it doesn’t have leaders? Nope! Good leadership is critical for the success of any organization. But leaderships looks very different without the trappings of conventional management.Leading through Holacracybuff.lyOne of the misconceptions and hype of Holacracy is that there is no longer a need for management or leaders. This couldn’t be further from…
If a company is self-managed, does that mean it doesn’t have leaders? Nope! Good leadership is critical for the success of any organization. But leaderships looks very different without the trappings of conventional management.Leading through Holacracybuff.lyOne of the misconceptions and hype of Holacracy is that there is no longer a need for management or leaders. This couldn’t be further from…
By: The Posts Author | Posted on: 1 Jul 20
Transparency is key. When ditching hierarchy, everyone has to have access to the same information in order to be effective decision-makers in their roles.10 Components that Successfully Abolished Hierarchy (in 70+ companies)buff.lyI recently flew to Lisbon to participate in a two-day talk and workshop led by Pablo Aretxabala and Jabi Salcedo from K2K Emocionado. K2K…
Transparency is key. When ditching hierarchy, everyone has to have access to the same information in order to be effective decision-makers in their roles.10 Components that Successfully Abolished Hierarchy (in 70+ companies)buff.lyI recently flew to Lisbon to participate in a two-day talk and workshop led by Pablo Aretxabala and Jabi Salcedo from K2K Emocionado. K2K…
By: The Posts Author | Posted on: 1 Jul 20
Who loves deadlines? Even those of us that benefit from the crunch of a looming deadline usually hate them. Deadlines are not part of Holacracy practice. Instead, we use projections.Holacracy Basics: Understanding Projectionsbuff.lyHolacracy Practitioner’s Guide
Who loves deadlines? Even those of us that benefit from the crunch of a looming deadline usually hate them. Deadlines are not part of Holacracy practice. Instead, we use projections.Holacracy Basics: Understanding Projectionsbuff.lyHolacracy Practitioner’s Guide
By: The Posts Author | Posted on: 1 Jul 20
Now is a good time to reflect on purpose and priorities, and cut the inessential.How Low-Value Work Is Hurting Your Bottom Linebuff.lyWant to be more productive? Cut out the inessential tasks.
Now is a good time to reflect on purpose and priorities, and cut the inessential.How Low-Value Work Is Hurting Your Bottom Linebuff.lyWant to be more productive? Cut out the inessential tasks.
By: The Posts Author | Posted on: 1 Jul 20
Have you done your weekly review?
Have you done your weekly review?